Singapore: From a Successful City to a Smart Nation

Smart Nation, a country-wide initiative, was introduced by Singapore Prime Minister Lee Hsien Loong in 2014

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A man returns to his flat at the end of the work day at a Housing & Development Board (HDB) public housing estate overlooking the financial district skyline in Singapore August 20, 2014. More than 80% of Singapore's resident population live in public housing built by the HDB, with more than 9 in 10 HDB dwellers owning the flats they live in. HDB will be developing 'smart enabled' flats, so that residents can seamlessly integrate a vast array of smart home devices in their homes, thereby improving their quality of life. nnREUTERS/Edgar Su

Have you ever waited for what feels like hours for a taxi? Or spent a lot of time worrying about elderly relatives who live alone? Or budgeted for your household utilities with little more than an educated guess?

Sun Electric's Chief Executive Officer Matthew Peloso (R) walks along rows of rooftop solar panels, operated under the company's SolarSpace energy retail programme at a factory in Singapore February 29, 2016.\n\nREUTERS/Edgar Su
Sun Electric's Chief Executive Officer Matthew Peloso (R) walks along rows of rooftop solar panels, operated under the company's SolarSpace energy retail programme at a factory in Singapore February 29, 2016.\n\nREUTERS/Edgar Su

These may seem like unrelated issues, but they are just some of the common problems that people face daily. In Singapore, however, there is a drive to find solutions to these pressing issues, and many more, by harnessing data, technology and networks. For example, with intelligent transport systems that manage traffic conditions and traffic flow, long taxi queues and rush-hour congestion could become a thing of the past. What’s more, smart home technologies can keep residents updated on usage of household utilities, or reassure senior citizens that relatives and healthcare workers will be alerted if they are ever in distress.

Introducing the Smart Nation

A general view of Sunseap Leasing's photovoltaic solar systems on top of Housing & Development Board (HDB) public housing estate blocks in Singapore April 15, 2015. HDB is the largest stakeholder in the installation of solar photovoltaic (PV) system in Singapore. Harnessing solar power from extensive rooftop spaces in HDB blocks help to power common services in HDB blocks, such as lifts and common area lighting.\n\nREUTERS/Edgar Su
A general view of Sunseap Leasing's photovoltaic solar systems on top of Housing & Development Board (HDB) public housing estate blocks in Singapore April 15, 2015. HDB is the largest stakeholder in the installation of solar photovoltaic (PV) system in Singapore. Harnessing solar power from extensive rooftop spaces in HDB blocks help to power common services in HDB blocks, such as lifts and common area lighting.\n\nREUTERS/Edgar Su

“I’ll give you three reasons [why Singapore is well suited for becoming a Smart Nation]. Firstly, because our ethos in our society is rational, technological and forward-looking. Secondly, because we have a population which is IT-savvy and understands technology. Thirdly, this is a highly connected and wired-up island.” Prime Minister Lee Hsien Loong.

Smart Nation, a country-wide initiative, was introduced by Singapore Prime Minister Lee Hsien Loong in 2014. The project aims to build a modern city, where technological advances can complement and enhance the everyday lives of its inhabitants. Innovations in the areas of transport and congestion-easing, business, smart housing and academic research are already ongoing, with many other ideas in the pipeline.

Propelling the Smart Nation plan from a vision to reality within the next ten years is highly ambitious, but those spearheading the initiative are confident this can be achieved. A move to develop smart cities is gaining pace throughout the world, as similar initiatives are being rolled out in developed metropolitan cities, such as: London, Seoul, Ontario and Taipei. Even developing countries like China and India are looking to invest in tech-geared cities as they move towards a smarter future. All these countries face many differing challenges. Singapore, however, has an advantage as it has inherited and nurtured some unique characteristics. These give it a strong foundation on which to build a Smart Nation.

A senior volunteer (R) helps an elderly person during a basic computer course in Singapore June 30, 2016. Under the Infocomm Development Authority of Singapore's Digital Inclusion programme, there are over 100 IT courses available for seniors at the Silver Infocomm Junctions located island-wide. As shown here is the Silver Infocomm Junction at RSVP Singapore, where seniors come together to learn and enjoy the perks of adopting technology to their lives.\n\nMinistry of Communications & Information via Reuters
A senior volunteer (R) helps an elderly person during a basic computer course in Singapore June 30, 2016. Under the Infocomm Development Authority of Singapore's Digital Inclusion programme, there are over 100 IT courses available for seniors at the Silver Infocomm Junctions located island-wide. As shown here is the Silver Infocomm Junction at RSVP Singapore, where seniors come together to learn and enjoy the perks of adopting technology to their lives.\n\nMinistry of Communications & Information via Reuters

Staying ahead of the curve

“Singapore will be the ideal test bed for proof of concept and prototype solutions for the existential future challenges […] The key is not technology but to create opportunities for people to interact, build communities and have a higher quality of life.” Foreign Affairs Minister Vivian Balakrishnan, Minister-in-charge of the Smart Nation Initiative

Since becoming an independent nation just over 50 years ago, Singapore has transformed as an economic powerhouse and maintained a highly influential position in the Asia-Pacific region. The small size of the city-state - where the 719 square kilometre country exists in a compact, but heavily urbanised area - makes major changes to its infrastructure easier to implement. Instead of seeing transformation confined to a specific region or municipality, as would be the case in other nations, Singaporean Smart Nation initiatives can easily be rolled out across the entire country.

Singaporean society has become incredibly tech-savvy and proficient. Since 2014, 88% of households in Singapore have internet access, and mobile penetration rate currently stands at 150%. With technology being such an integral part of Singaporean’s daily life, the possibilities of how it can evolve in the coming years are staggering.

An elderly person attends a basic computer course at the Silver Infocomm Junction at RSVP Singapore (The Organisation of Senior Volunteers) in Singapore June 30, 2016. The Infocomm Development Authority of Singapore's Digital Inclusion programme partners with organisations such as RSVP Singapore to encourage seniors to stay connected in the digital age and enjoy the conveniences of technology to enhance their lives. \n\nMinistry of Communications & Information via Reuters
An elderly person attends a basic computer course at the Silver Infocomm Junction at RSVP Singapore (The Organisation of Senior Volunteers) in Singapore June 30, 2016. The Infocomm Development Authority of Singapore's Digital Inclusion programme partners with organisations such as RSVP Singapore to encourage seniors to stay connected in the digital age and enjoy the conveniences of technology to enhance their lives. \n\nMinistry of Communications & Information via Reuters

“In Singapore, we intend to get ahead of the curve,” said Foreign Affairs Minister Vivian Balakrishnan, who is also Minister-in-charge of the Smart Nation Initiative, “We will invest in having the best cutting edge digital infrastructure. We will enhance the skills and capabilities of our people through education and SkillsFuture, so that we can harvest the bountiful opportunities of the future. We will support research and development of new platform technologies through our research institutes, universities, polytechnic and ITE. Singapore will be the ideal test bed for proof of concept and prototype solutions for the existential future challenges […] The key is not technology but to create opportunities for people to interact, build communities and have a higher quality of life.”

Speaking at Singapore’s World Cities Summit in July 2016, Minister Balakrishnan said the government would need to change the way it operates and interacts with the nation’s people, and highlighted five fundamental points for smart-future development: openness to experimentation, open standards, open source, open data and open society. “We are taking full advantage that we are a city-state with a single layer government,” he said. Open data sources, such as data.gov.sg and LTA DataMall, have been developed as a means to encourage co-creation and the exchange of ideas between the government and the public.

Incubating a Smart Nation

A staff member demonstrates the use of the tele-rehabilitation system at the National University Health System in Singapore June 30, 2016. Tele-rehabilitation allows therapists to remotely monitor the rehabilitation of stroke patients.\n\nMinistry of Communications & Information via Reuters
A staff member demonstrates the use of the tele-rehabilitation system at the National University Health System in Singapore June 30, 2016. Tele-rehabilitation allows therapists to remotely monitor the rehabilitation of stroke patients.\n\nMinistry of Communications & Information via Reuters

The government has begun setting aside resources for the Smart Nation drive in academia, research and development. With that in mind, early estimates show that there will be a crucial need for manpower to fill the various roles generated by the plan. Singapore is nurturing interest in technology amongst its young, to ensure its students have employable skills, and to help its workforce build up particular expertise needed in a highly competitive job market.

The National University of Singapore (NUS), ranked within the world’s top 50 universities in 2015, has announced that its researchers are looking into three specific Smart Nation areas: “big data from different sectors, optimising results obtained from this analysis, and safeguarding cyber security.” Numerous other programmes that allow higher education students and staff to take the time to brainstorm, research and create prototypes for Smart Nation projects, are already underway. At the same time, the initiative is also influencing early-stage education, with programmes such as PlayMaker. This helps pre-schoolers develop creativity, problem-solving and sequencing skills through the use of age and development-appropriate toys and resources that do not require screen time.

A staff member demonstrates the use of the tele-rehabilitation app on the tablet at the National University Health System in Singapore June 30, 2016. Tele-rehabilitation allows therapists to remotely monitor the rehabilitation of stroke patients.\n\nMinistry of Communications & Information via Reuters
A staff member demonstrates the use of the tele-rehabilitation app on the tablet at the National University Health System in Singapore June 30, 2016. Tele-rehabilitation allows therapists to remotely monitor the rehabilitation of stroke patients.\n\nMinistry of Communications & Information via Reuters

Business inevitably plays a large part in any future development plans. The Singapore government has spared no expense in nurturing a technologically advanced and entrepreneurial climate, and there has been a steady increase in start-up companies basing themselves in Singapore. With one of the busiest ports in the world, Singapore has long been established as an international trading post. What’s more, the nation’s central business district is home to various multinational companies that appreciate the country’s interest in business development.

Easing the burden on infrastructure and housing

Senior citizens are led through a series of upper body exercises by a robot named RoboCoach Xuan 2 at the Lions Befrienders Senior Activity Centre in Singapore June 24, 2016. Supported by Infocomm Development Authority of Singapore and Ministry of Social and Family Development, RoboCoach Xuan 2 is a humanoid social robot designed and developed by Ngee Ann Polytechnic, to function as an exercise coach to guide and motivate senior citizens in their physical exercise and encourage active ageing.\n\nMinistry of Communications & Information via Reuters
Senior citizens are led through a series of upper body exercises by a robot named RoboCoach Xuan 2 at the Lions Befrienders Senior Activity Centre in Singapore June 24, 2016. Supported by Infocomm Development Authority of Singapore and Ministry of Social and Family Development, RoboCoach Xuan 2 is a humanoid social robot designed and developed by Ngee Ann Polytechnic, to function as an exercise coach to guide and motivate senior citizens in their physical exercise and encourage active ageing.\n\nMinistry of Communications & Information via Reuters

Of course, for all nations, success comes with certain caveats. For instance, a growing population can lead to a strain on public transport. Singapore is no exception and is developing new technologies to ease the burden on its transport system and infrastructure. With the very latest sensor and data processing advances, Singapore can improve its traffic management system and deliver real-time information to people who travel around. Smartphone applications, such as SG Nextbus, use open data to help commuters keep tabs on bus arrival times so they don’t have to wait. Self-driving vehicles are also a major focus for the future, and the government has already opened more than six kilometres of public roads in Singapore for test-driving prototypes.

Another Smart Nation initiative is bringing smart technology right into Singaporeans’ everyday life and into their homes. The Housing & Development Board (HDB) (Singapore’s public housing authority) provides homes to more than 80 % of the country’s population. As a master planner and the largest developer in Singapore, HDB continually seeks out innovative ideas to ensure public housing keeps up with evolving needs. In recent years, HDB has begun to bring smart technologies into public housing estates to create a more liveable, efficient, sustainable and safe living environment for residents. In 2015, it launched its first smart-enabled new homes for sale. HDB has also brought smart initiatives to older public housing estates, test-running them at Yuhua, which is located in the western region of Singapore. Under the trial, various smart devices that aim to make daily living easier have been made available to residents. For example, with the utilities management system, residents can track their electricity and water usage through mobile applications. The elderly monitoring system allows family members and caregivers to monitor the well-being of the elderly when they are alone at home.

Protecting the environment

Close up of a robot named RoboCoach Xuan 2 in Singapore June 24, 2016. Supported by Infocomm Development Authority of Singapore and Ministry of Social and Family Development, RoboCoach Xuan 2 is a humanoid social robot designed and developed by Ngee Ann Polytechnic, to function as an exercise coach to guide and motivate senior citizens in their physical exercise andÊencourage active ageing.\n\nMinistry of Communications & Information via Reuters
Close up of a robot named RoboCoach Xuan 2 in Singapore June 24, 2016. Supported by Infocomm Development Authority of Singapore and Ministry of Social and Family Development, RoboCoach Xuan 2 is a humanoid social robot designed and developed by Ngee Ann Polytechnic, to function as an exercise coach to guide and motivate senior citizens in their physical exercise andÊencourage active ageing.\n\nMinistry of Communications & Information via Reuters

As the world starts to feel the heat from global warming, Singapore has also taken steps to manage energy usage more intelligently. Policies put in place in Seoul, South Korea, have shown that governments can use technology to cut the amount of energy consumed, and lower the amount of emissions of a built-up modern city. Singapore, too, has adopted new technologies in the planning and design of its city, in a bid to become more environmentally-friendly. For instance, smart lighting is being explored in parks - from lights that automatically turn on when motion is detected, to brightness levels that change, depending on the time of day.

But this is just the beginning, and countless possibilities still lie ahead. With a firm foundation already in place and the incentive to build on it in the coming years, Singapore is perfectly poised to evolve into a Smart Nation. And no doubt, there will be some exciting and groundbreaking changes along the way.

Ng Kwek Kwen, a Technical Support Officer and Zheng Jingjing, a student in the Electrical Engineering Division, Ngee Ann Polytechnic, perform adjustments on a robot named RoboCoach Xuan 2 in the Electrical Product Development Lab in Singapore July 1, 2016. RoboCoach Xuan 2 is a humanoid social robot designed to function as an exercise coach to guide and motivate senior citizens in their physical exercise.\n\nMinistry of Communications & Information via Reuters
Ng Kwek Kwen, a Technical Support Officer and Zheng Jingjing, a student in the Electrical Engineering Division, Ngee Ann Polytechnic, perform adjustments on a robot named RoboCoach Xuan 2 in the Electrical Product Development Lab in Singapore July 1, 2016. RoboCoach Xuan 2 is a humanoid social robot designed to function as an exercise coach to guide and motivate senior citizens in their physical exercise.\n\nMinistry of Communications & Information via Reuters
8 reasons why Singapore is well-positioned to become a smart nation
8 reasons why Singapore is well-positioned to become a smart nation
PSA's Pasir Panjang Terminal 5 (PPT5) control centre in Singapore, 2016. It monitors 24/7 the operations of PPT5 - the first container terminal to be fully operational under PPT Phases 3 and 4 expansion project, specifically designed to handle mega container ships. The control centre also includes the Automated Crane Operations Centre, which manages the operations of an unmanned container yard crane system.nnPSA Singapore
PSA's Pasir Panjang Terminal 5 (PPT5) control centre in Singapore, 2016. It monitors 24/7 the operations of PPT5 - the first container terminal to be fully operational under PPT Phases 3 and 4 expansion project, specifically designed to handle mega container ships. The control centre also includes the Automated Crane Operations Centre, which manages the operations of an unmanned container yard crane system.nnPSA Singapore
Automated rail-mounted gantry cranes at PSA's Pasir Panjang Terminal Phases 3 and 4 expansion project in Singapore, 2016. This unmanned, zero-emission container yard crane system helps to raise port productivity, enhance PSA's ability to manage greater business complexity and create more higher skill-based career opportunities.\n\nPSA Singapore
Automated rail-mounted gantry cranes at PSA's Pasir Panjang Terminal Phases 3 and 4 expansion project in Singapore, 2016. This unmanned, zero-emission container yard crane system helps to raise port productivity, enhance PSA's ability to manage greater business complexity and create more higher skill-based career opportunities.\n\nPSA Singapore

Teng Jin Li, a student in the Electrical Engineering Division, Ngee Ann Polytechnic, demonstrates a telepresence application by getting a robot named RoboCoach Xuan 1 to give a virtual hug in the Electrical Product Development Lab in Singapore July 1, 2016. RoboCoach Xuan 1 is being used as a platform to develop and test a telepresence application, which will be used to address the issue of social isolation among elderly people. \n\nMinistry of Communications & Information via Reuters
Teng Jin Li, a student in the Electrical Engineering Division, Ngee Ann Polytechnic, demonstrates a telepresence application by getting a robot named RoboCoach Xuan 1 to give a virtual hug in the Electrical Product Development Lab in Singapore July 1, 2016. RoboCoach Xuan 1 is being used as a platform to develop and test a telepresence application, which will be used to address the issue of social isolation among elderly people. \n\nMinistry of Communications & Information via Reuters